"Culture Change" is the common name given to the national movement for the transformation of older adult services, based on person-centered values and practices where the voices of elders and those working with them are considered and respected.

Core person-centered values are:

  • Choice
  • Dignity
  • Respect
  • Self-determination
  • Purposeful living


Culture Change transformation supports the creation of both long and short-term living environments as well as community-based settings where both older adults and their caregivers are able to express choice and practice self-determination in meaningful ways at every level of daily life.

Culture Change transformation may require changes in organization practices, physical environments, relationships at all levels and workforce models - leading to better outcomes for consumers and direct care workers without inflicting detrimental costs on providers.

Culture Change